FAQs & SUPPORT

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FAQs

1.1 Profile Management
  • Update personal information
  • Manage contact details
1.2 Submission Handling
  • Submit papers, abstracts, or proposals
  • Track submission status
  • Receive submission confirmation and notifications
1.3 Review and Feedback
  • Access assigned reviews (applicable to reviewers only)
  • Provide feedback and review results (applicable to reviewers only)
  • View feedback and review results
1.4 Registration
  • Register for the conference
  • Pay registration fees
  • Access registration confirmation and receipts
1.5 Program Management
  • View conference schedule
  • Bookmark sessions of interest
  • Download session materials
1.6 Communication
  • Receive important announcements
  • Contact organizers
  • Participate in discussion forums
1.7 Support and Resources
  • Submit support requests
  • Track support ticket status
1.8 Compliance and Documentation
  • Complete compliance checks
  • Upload required documentation
  • Download conference related documents

To set up a user account, log onto the portal and follow the “Create A New User Account” instructions. Click “Login ⟶ “Create A New User Account”

Log into the portal and follow the submission guidelines provided in the “My Submissions” section of the Attendee Options dashboard.

Follow the instructions in the “Conference Submission Format & Guidelines” under the “Attendees” section, accessible from the main menu on the conference homepage

You can register for the conference by navigating to the “Registration” section after logging into your account

Deadlines are listed on the conference homepage

Housing options are detailed in the “Destination Info” section of the main menu of the conference homepage

For technical support, please navigate to page bottom, where you can submit a help request or find contact information for immediate assistance

The conference will be held in-person

The rates for conference fees are specified under the conference homepage’s “Attendee Checklist” on our "Registration" page which details the cost for various participation levels. We also offer concessions for students, early registrants and, members. Please visit the registration section of our website for more information on fees and available discounts.

Beyond the registration fee, there may be additional costs for optional activities such as workshops, special sessions and social events. Please review the detailed fee structure on the registration page for a complete list of any additional fees that may apply.

We accept various payment methods for conference fees, including credit/debit cards, digital wallets and bank transfers. Detailed payment instructions and payment options are available during the registration process on our website. If you have any questions or need assistance, please contact our support team.

To qualify for a student fee concession, you must provide valid proof of student status. This can include a current student ID, an official letter from you institution or any other document verifying your enrollment. Please upload the required proof during the registration process to enjoy the discounted rate. Every document needs to be written in English.

Our conference refund policy allows for refunds under certain conditions. Detailed information about deadlines and the refund process can be found on our cancellation page in the “Registration” section of the “Attendee Checklist” in the conference’s homepage. For further information, please contact our support team.

Yes, we provide invitation letters to support your travel visa application and for general administrative purposes. Once your registration is confirmed, you can request for an invitation letter through our “Destination Info” section of the main menu of the conference homepage. Please provide all necessary details to ensure the letter meets the requirements of the visa application process. If you have any questions or need further assistance, contact our support team.

To submit your copyright transfer for your conference paper, please follow the instructions provided in the submission portal. After your paper is accepted, you will be prompted to complete the copyright transfer form, which can be uploaded directly through your user account. Simply click on “Copyright Submission” and upon successful submission, you will receive an email acknowledgement and a copyright receipt.

To maintain the integrity of the peer review process, the identities of reviewers are kept confidential. This ensures unbiased evaluations based solely on the academic merit of the submissions. If you have specific concerns or questions regarding the review process, please contact our conference organizers for further clarification.

Regretfully, once a material is rejected, it cannot be revised and resubmitted to the conference.

Papers must follow the format provided in the submission guidelines in order to be accepted for our conference. Source files in the Latex format are not accepted. Please ensure that your submission comply with our formatting requirements detailed in our submission guidelines.

All submissions undergo a rigorous plagiarism check using specialized software. Submissions found to have a high similarity rate with previously published work or other submissions may be subject to rejection. Authors are encouraged to ensure their submissions are original and properly cited to avoid issues during the review process.

The submission cannot be approved if the similarity is 30% or more. To stay below the threshold, consider the following strategies
  1. Originality: Ensure your submission presents original research and content that significantly contribute to the field.
  2. Proper Citation: Accurately cite all sources used in your submission to distinguish your work from previously published materials.
  3. Paraphrasing: Paraphrase content from other sources rather than directly copying text, ensuring it aligns with the context of your study.
  4. Use of Quotations: Use quotations for direct text from other sources and provide proper attribution.
  5. Self-Plagiarism Awareness: Avoid reusing substantial portions of your own previously published work without proper acknowledgement.
By adhering to these guidelines and conducting thorough checks using plagiarism detection tools before submission, you can mitigate the risk of exceeding the acceptable similarity rate threshold.

It is essential to address plagiarism issues promptly and transparently to maintain academic integrity and comply with submission guidelines. If that fails, you can think about attending the conference even though your paper cannot be published. If you want to accept this option, please get in touch with our support staff

Without a presentation, the conference will not permit your paper to be included in the proceedings. If your paper is accepted but you are unable to attend the meeting to make the presentation, consider the following options
  1. Co-Author Presentation: Arrange for a co-author or colleague who is attending the meeting to present the paper on your behalf. Ensure they are familiar with the content and are prepared to answer questions.
  2. Withdrawal Request: Contact the organizer promptly to discuss the possibility of withdrawing your paper from the program. Provide reasons for your ability to attend and enquire about any implications for future submissions.

Please check the “Conference Submission Format & Guidelines” section under “Attendees” in the conference’s homepage. Since its launch, IEEE Xplore and other significant databases like Scopus, Science Citation Index (SCI), and Ei Compendex have included the conference proceedings in their index. However, the publisher and indexing services have the final say over final inclusion and subsequent indexing.

After the proceedings are submitted to the publisher, they are typically published one to three months later.

Log-in to the portal and select "Attendance Certificate" from the "Attendee Options" of the user interface to get the proof of attendance. You must, however, wait until after the conference is over.


  IEEE PES GTD ASIA 2025 Secretariat @ Meeting Matters International #06-23, One Commonwealth 1 Commonwealth Lane, Singapore 149544
  (65) 6472 3108     ieeepesgtd@meetmatt.net

For other enquiries, feel free to drop us a message through the form below



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Contact Us!

For Conference, Online Reservations & Desktop Assistance
Contact GTD ASIA 2025 Secretariat
@ Meeting Matters International
#06-23, One Commonwealth,
1 Commonwealth Lane, Singapore 149544
Tel: (65) 6472 3108
Email: ieeepesgtd@meetmatt.net

For Sponsorship, Exhibition Local Arrangements & Support
Contact GTD Asia 2025 Secretariat
@ N.C.C. Management and Development Co. Ltd.
60 Queen Sirikit National Convention Cener,
Ratchadaphisek Road, Khlong Toei Sub-district,
Khlong Toei District, Bangkok, Thailand 10110
Tel: (66) 22293344, (66) 22293331
Email: Sponsorship & Exhibition Team to: exhibition@ieeegtd.org
Email: Local Arrangements &Support Team to: support@ieeegtd.org

Sales Contact Information

For more information and booth/sponsorship booking, please contact Sales Team:

Thailand and Other Countries

Ms. Chanakarn Aunruen
Tel: +66-2-2293338
Email: exhibition@ieeegtd.org

Ms. Rutchadaporn Yatat
Mobile: +66-90-981-2989
Email: sales.exhibition@ieeegtd.org

America and Middle East

Mr. Lincoln Rajendram
St. Catherines, Ontario, L2P 1T3, Canada
Tel: +1 905-670-4929
Email: lincoln@linksmex.com

Europe

Mr. Wai Ling, CHONG
3 rue René Boulanger 75010 Paris
Tel: +33 1 45 08 97 39
Email: wailing.chong@pro4events.com

South Korea

Mr. Jerry Han
#305, Gloria Plaza, 14, Chungjung-ro, Deogyang-go, Goyang-si, Gyeonggi-do, Korea
Tel: +82-2-2635-6481
Mobile Phone: +82-10-2953-6481
Email: tradefairs@naver.com

India

Ms. Vandana Prasad
Unit no.414, 4th Floor, Galleria, DLF City Phase IV, Gurugram, Haryana-122009, India
Tel: +911244108796
Email: sales@sphereconnect.in

China

Mr. Alick Lee
RM2125, F2, Building 1, No.74, YONGSHUN WEST Street, Tongzhou Dist, Beijing, 101199, China
Tel: +86 13810374706
Email: 47359670@qq.com

Ms. Eileen Lin
Room 2508, No. 503 Gaolinzhong Road, Huli District, Xiamen, China 361016
Tel: +86-592-5092908
Email: eileen@honorgroups.com

Ms. Amy Teng
Room 803, Building T2, No. 1 of Jinmao Xiyi Street, Nansha District 511455 Guangzhou, Guangdong, China
Tel: +86-20-89048110
Wechat/Whatsapp: +86-15996259819
Email: sales@mingyiexpo.com, overseas@mingyiexpo.com

Ms. Carol Zheng
Unit01 04/F, No. 1 Building, Stars Center, 2nd Zhongshan Rd, Shiqi District, Zhongshan, Guangdong, China
Tel: +86-760-23887777
Mobile: +86-18025688534
Email: project-l@hktexpo.hk

Ms. Julia Liu
Room806-A3, Building 4, No. 36 GuSheng Road, Shijingshan District, Beijing, 100043 China
Tel: +86-10-59227332
Mobile/Whatsapp: +86-19910553551
Email: julia@syh-expo.com